Privacy Policy

Last modified: July 31, 2023

1. Introduction

LiteracyTech, Inc. dba ReMo (“LiteracyTech, Inc.” or “We”) provides web-based applications that manages and organizes information on the books you use in the classroom and the readers you have in your classroom. We respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit our websites (the “websites”), and/or use our applications, remo.app, educators.remo.app, go.remo.app, awards.remo.app, awards-committee.remo.app, and msba.remo.app  (“ReMo.app” or our “Application“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

In order to use the Services, you must create an account and agree to this Privacy Policy. If you don’t agree with this Privacy Policy, you cannot use the Services. You can contact us anytime with questions about this policy at support@remo.app.

For purposes of this Privacy Policy, “Personal Information” means any information about an identifiable individual or information that can be used to identify an individual, and includes “Personal Data” as that term is defined under the European Union General Data Protection Regulation (“GDPR”). “Student Data” means any personal information, metadata, or content directly attributable to a student user.

This policy applies to information we collect:

  • On our websites.
  • On our Application.
  • In email, text, and other electronic messages between you and our Application.
  • Through mobile and desktop applications you download from our websites, which provide dedicated non-browser-based interaction between you and our Application.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website or application operated by LiteracyTech, Inc. or any third party; or 
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the websites or Application.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to visit our websites or use our Application. By accessing or using our websites and/or this Application, you agree to this Privacy Policy.

2. Changes To Our Privacy Policy

The LiteracyTech, Inc. may from time to time make changes to this Privacy Policy to account for changes to our practices or applicable law. If you make changes to this Privacy Policy that materially affect your rights, we will notify you by email about these changes, and post a notice to our service, or otherwise contact you as required under applicable law. Your continued use of the Services following notification by LiteracyTech, Inc. means you thereby agree to the new Privacy Policy.

3. LiteracyTech, Inc. and FERPA

Data collected by LiteracyTech, Inc. includes Student Data from education records that are subject to the Family Educational Rights and Privacy Act, "FERPA," ("FERPA Records"), including student names, parent or guardian (collectively, "Family Member") names, Messages, and records gathered through Application features. To the extent that Student Data includes FERPA Records, you designate LiteracyTech, Inc. as a "School Official" (as that term is used in FERPA and its implementing regulations) under the direct control of the school with regard to the use and maintenance of the FERPA Records and LiteracyTech, Inc. agrees to comply with FERPA.

4. LiteracyTech, Inc. and COPPA

The Children’s Online Privacy Protection Act of 1998 and its rules (collectively, “COPPA”) require us to inform parents and legal guardians (as used in this section, “parents“) about our practices for collecting, using, and disclosing personal information from children under the age of 13 (“children“). It also requires us to obtain verifiable consent from a child’s parent for certain collection, use, and disclosure of the child’s personal information. We do not require users younger than 13 to disclose more information than is reasonably necessary to use the Services.

5. Information We Collect from Children

Children can access many parts of the Application and its content and use many of its features without providing us with personal information. However, some content and features are available only to registered users or require us to collect certain information, including personal information, from them and/or their educators. In addition, we use certain technologies, such as cookies, to automatically collect information from our users (including children) when they visit or use the Application.

We only collect as much information about a child as is reasonably necessary for the child to participate in an activity, and we do not condition his or her participation on the disclosure of more personal information than is reasonably necessary.  

6. Information We Collect Directly. 

A parent or educator of a child must provide us with the following information about the child to register the child with this Application: the child’s first name, child's last name, child's school email address, and a parent's/guardian's or educator’s email address. We may request additional information from a parent, educator, or child, but this information is optional. We specify whether information is required or optional when we request it.

We enable registered users who have joined a specific group on the Application, such as a group formed for a classroom, school, library, or school district (“group”), to communicate with others on or through the Application through prompts, alerts, messages, feedback responses, and/or through the Application’s other interactive features, and posting to public areas of the Application (“Social Features“). The nature of these features allows children to disclose personal information about themselves. Parents and/or Educators have the ability to set certain permissions/restrictions on these forms of communications in the user settings; however, we do not monitor or review this content before it is posted, and we do not control the actions of third parties with whom your child shares his or her information. We encourage parents to educate their children about safe internet use and to monitor their children’s use of social features.

7. Automatic Information Collection and Tracking. 

We use technology to automatically collect information from our users, including children, when they access and navigate through the Application and use certain of its features. The information we collect through these technologies may include: 

  • One or more persistent identifiers that can be used to recognize a user over time and across different websites and online services.

We also may combine non-personal information we collect through these technologies with personal information about you or your child that we collect online. 

For information about our automatic information collection practices, including how you can opt out of certain information collection, see the “Automatic Information Collection and Tracking” and “Choices About How We Use and Disclose Your Information” sections of our Privacy Policy. 

8. How We Use Your Child’s Information

We use the personal information we collect about your child to: 

  • Register him or her with the Application;
  • Communicate with him or her, as well as his or her parent(s)/guardian(s) and educator(s) about activities or features of the Application that may be of interest;
  • Track his or her performance in the Application.

We use the information we collect automatically through technology (see Automatic Information Collection) and other non-personal information we collect to improve our websites and Application and to deliver a better and more personalized experience by enabling us to:

  • estimate our audience size and usage patterns
  • store information about the child’s preferences, allowing us to customize the content according to individual interests
  • speed up your searches

9. Our Practices for Disclosing Children’s Information

We do not share, sell, rent, or transfer children’s personal information other than as described in this section.

We may disclose aggregated information about many of our users, and information that does not identify any individual. In addition, we may disclose children’s personal information:

  • To third parties we use to support the internal operations of our websites and Application and who are bound by contractual or other obligations to use the information only for such purpose and to keep the information confidential.
  • If we are required to do so by law or legal process, such as to comply with any court order or subpoena or to respond to any government or regulatory request.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of LiteracyTech, Inc., our customers or others, including to: (1) protect the safety of a child; (2) protect the the safety and security of the websites and Application; (3) enable us to take precautions against liability; and/or (4) to law enforcement agencies or for an investigation related to public safety.

In addition, if LiteracyTech, Inc. is involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of LiteracyTech Inc’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding or event, we may transfer the personal information we have collected or maintain to the buyer or other successor.

10. Social Features. The Application offers social features, including interactive elements for communicating, email, and posting that enable children to communicate with others on or through the Application. We do not control the types of information your child can send or post through them. We encourage parents to educate their children about safety online and to carefully monitor their children’s use of social features to ensure they do not disclose their personal information through them. 

11. Accessing and Correcting Your Child’s Personal Information

At any time, you may review the child’s personal information maintained by us, require us to correct or delete the personal information, and/or refuse to permit us from further collecting or using the child’s information. 

You can review, change, or delete your child’s personal information by:

  • Logging into your parent or educator account, which allows you access to your child’s account, on which you can access and edit his or her account profile page. 
  • Sending us an email at support@remo.app. To protect your privacy and security, we may require you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections.

12. Operators That Collect or Maintain Information from Children

The following are all operators that may collect or maintain personal information from children through the Application. We reserve the right to substitute these providers with others offering similar services: 

LiteracyTech, Inc. dba ReMo

Email: support@remo.app

Websites: remo.app, educators.remo.app, go.remo.app, awards.remo.app, awards-committee.remo.app and msba.remo.app

MongoDB

Website: https://www.mongodb.com/

Google

Website: https://about.google/

Cloudflare

Website: https://www.cloudflare.com/

Vercel

Website: https://vercel.com/

Retool

Website: https://retool.com/

13. LiteracyTech, Inc. and GDPR

LiteracyTech, Inc. complies with the GDPR and allows residents of the EU, UK, and Switzerland to exercise their rights described in the regulation. The purposes for which LiteracyTech, Inc., collects your information, the categories and specific types of information, and our practices and policies regarding the processing of your information are described in this Privacy Policy and our Data Processing Agreement.

14. Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Application, including information:

  • By which you may be personally identified, including but not limited to, your name, postal address, e-mail address, birth date, and optional photo. In addition, for users who are educators we collect information including whether you are a national board teacher, what school district you work in, and what subject area you teach. (“personal information“);
  • That is about you but individually does not identify you, such as aggregate information about your classroom, school, or district.; and/or
  • About your internet connection, the equipment you use to access our Application, and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the Application. Information collected automatically from us and third-party technologies which may include usage details, IP addresses, and other information.
  • From third parties, for example, our business partners, schools, and school districts.

Information You Provide to Us  

The information we collect on or through our Application may include:

  • Information that you provide by filling in forms on our Application. This includes information provided at the time of registering to use our Application, subscribing to a new service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our websites or Application.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our websites or Application and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our websites, Application, and/or with a third party service provider.
  • Your search queries on the websites.

You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the websites or Application, or transmitted to other users of the websites or Application or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Application with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies  

As you navigate through and interact with our Application, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Application, including traffic data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our websites and Application and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Application according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Application.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our websites or Application. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our websites or Application. 
  • Web Beacons. Pages of our the websites, Application, and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related websites and/or Application statistics (for example, recording the popularity of certain websites/Application content and verifying system and server integrity). 

 15. Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the websites and Application are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our websites or Application. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, applications and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

16. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our websites and Application and the contents of each to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account and/or subscription, including expiration and renewal notices.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our websites and/or Application or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our websites and/or Application.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

17. Disclosure of Your Information

We may disclose aggregated and/or anonymized information about our users, and information that does not identify any individual, without restriction. 

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

  • To any future subsidiaries and affiliates that may develop.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of LiteracyTech, Inc’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by LiteracyTech, Inc. about our websites and Application users is among the assets transferred.
  • To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To fulfill the purpose for which you provide it. 
  • For any other purpose disclosed by us when you provide the information.
  • To facilitate research to improve the Application.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use and EULA and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of LiteracyTech, Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

18. Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our websites and/or Application may then be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by selecting the appropriate option in your account profile or by sending us an email stating your request to support@remo.app.
  • Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by logging into your account profile and adjusting your user preferences by checking or unchecking the relevant boxes or by sending us an email stating your request to support@remo.app. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions.
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by logging into your account profile and adjusting your user preferences by checking or unchecking the relevant boxes or by sending us an email stating your request to support@remo.app.  

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

19. Accessing and Correcting Your Information

You can review and change your personal information by logging into the Application and visiting your account profile page. 

You may also send us an email at support@remo.app to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Application, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Application users. Proper access and use of information provided on the Application, including User Contributions, is governed by our terms of use.

20. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and personal information will be encrypted using SSL technology. 

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Application, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Application like message boards. The information you share in public areas may be viewed by other users of the Application.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our websites and/or Application. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the websites and/or Application. 

21. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the websites’ home pages and/or Application. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and through a notice on the websites and/or Application home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our websites, Application, and this privacy policy to check for any changes.

21. Does LiteracyTech, Inc. Comply With Your State's Laws?

We sometimes get asked whether LiteracyTech, Inc. complies with specific US state laws. Depending on where you live and subject to a few exceptions, you may have some or all of the following rights:

  • Right to Know: The right to request that we disclose to you the Personal Information we collect, use, or disclose, and information about our data practices.
  • Right to Request Correction: The right to request that we correct inaccurate Personal Information that we maintain about you.
  • Right to Request Deletion: The right to request that we delete your Personal Information that we have collected from or about you.
  • Right to Opt-Out of Targeted Advertising: The right to opt out of the processing of your Personal Information obtained from your activities on non-affiliated websites or online applications for the purposes of targeted advertising.
  • Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising your privacy rights.

23. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at support@remo.app.